Privacy Policy

Last Updated: October 4, 2025

This Privacy Policy describes how MANTEZA (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, make a purchase, or interact with manteza.shop (the “Site”) or our related services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and Services immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.
How We Collect and Use Your Personal Information
We collect personal information to provide you with a secure and seamless shopping experience, process your orders, communicate with you, and improve our services.
Personal Information You Provide
When you interact with MANTEZA, we may collect:
Contact details: Name, email, phone number, and address
Order information: Billing/shipping addresses, payment confirmation
Account details: Username, password, and login credentials (if applicable)
Customer support: Messages, inquiries, and product feedback
Shopping activity: Items viewed, added to cart, or purchased
This information is necessary to fulfill orders and provide customer support. If you choose not to provide certain details, some services may not function properly.
Information Collected Automatically (Cookies & Tracking)
When you visit our Site, we automatically collect certain data such as:
IP address, browser type, and device information
Pages viewed, time spent, and referring URLs
We use cookies and similar technologies to personalize your experience, analyze traffic, and improve our site’s performance. You may disable cookies in your browser settings, but doing so may limit functionality.
Information from Third Parties
We may receive information from trusted service providers such as:
Shopify (our ecommerce platform)
Payment gateways (e.g., PayPal, Stripe, Shopify Payments)
Analytics and marketing partners (e.g., Google Analytics)
All third-party partners are bound by data protection agreements consistent with this policy.
How We Use Your Personal Information
We use your information for the following purposes:
Order processing: To fulfill, ship, and confirm your orders
Customer support: To respond to your inquiries or resolve issues
Marketing: To send promotional offers or updates (you may opt out anytime)
Security and fraud prevention: To protect our business and users from unauthorized access
Improvement: To analyze site usage and improve our products and services
How We Share Your Information
We may share your personal information only with:
Service providers (e.g., shipping partners, payment processors)
Analytics and marketing partners (for performance tracking)
Legal authorities (if required by law or to protect our rights)
We do not sell your personal data to third parties.
Children’s Privacy
MANTEZA does not knowingly collect information from anyone under the age of 16. If you believe a minor has provided us with personal information, please contact us at manteza79@gmail.com
and we will promptly delete it.
Security & Data Retention
We use secure servers, SSL encryption, and PCI-compliant payment processing to protect your information.
Your data is retained only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have the right to:
Access or request a copy of your data
Correct or delete your personal information
Withdraw consent for marketing communications
Restrict or object to data processing
To exercise your rights, email us at manteza79@gmail.com
We may require identity verification for security purposes.
International Users
Your information may be processed or stored in countries outside your residence (including the United States). MANTEZA ensures that such transfers comply with applicable privacy regulations.
Complaints
If you have concerns about how your data is handled, please contact us first at manteza79@gmail.com
If unresolved, you may also contact your local data protection authority.
Contact Information
Business Name: MANTEZA
Business Address: 745 Williamson Dr, Mount Pleasant, South Carolina 29464, United States
Email: manteza79@gmail.com
Phone: +1 (346) 296 7487
Business Hours: 9:00 AM – 5:00 PM (Monday–Friday)
Chat Support: 24/7 on Business Days