Shipping Policy

Effective Date: October 4, 2025                                                                                            Thank you for shopping with MANTEZA. This Shipping Policy outlines our procedures and terms for shipping. By placing an order with us, you agree to the conditions described below.
Transit, Handling & Order Cut-Off Time
Transit Time: 7 to 15 business days (Monday to Friday)
Handling Time: 1 to 3 business days (Monday to Friday)
Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time
Estimated Delivery Window: 8 to 18 business days total, depending on your location
Delivery Methods
We ship using trusted carriers including USPS, UPS, DHL, and OSM to ensure your order arrives safely and on time.
Shipping Costs
Standard Shipping: Flat-rate fee of $15 USD on all orders.
Fast Delivery: Expedited shipping available for $30 USD with estimated delivery in 1–3 business days.
These rates apply regardless of the size or weight of your package.
Change of Address
Once your order is in transit, we are unable to change the delivery address.
If you need to update your shipping details before your order ships, please contact us immediately at:
Email: manteza79@gmail.com
Phone: +1 (346) 296 7487
Order Tracking
Once your order ships, you will receive a tracking number via email. This number can be used to track your package until it arrives at your doorstep.
Wrong Address
Please ensure your shipping address is correct at checkout. If an incorrect address is provided and the package is undeliverable:
The item will be returned to our facility.
You will be responsible for the full cost of re-shipping the order.
Order Cancellations
If you wish to cancel your order, please contact us before the item is dispatched.
Once the item has shipped, cancellations are no longer possible.
After shipment, please refer to our Refund & Return Policy for further options.
Damaged Parcels
If your parcel arrives visibly damaged:
If possible, reject the delivery and notify the courier immediately.
If the package was left unattended or delivered in your absence, please contact us at manteza79@gmail.com
with photos of the damage and your order number.
Our support team will guide you on the next steps.
Contact Information
For any shipping-related inquiries, please reach out to us:
Business Address:745 Williamson Dr, Mount Pleasant, South Carolina 29464, United States
SupportEmail: manteza79@gmail.com
Phone: +1 (346) 296 7487